WHAT INFORMATION DO WE COLLECT
Information As a visitor to our Sites, you can engage in many activities without providing any personal information. However, we do collect and aggregate information pertaining to the web pages visited and general usage patterns through the use of “cookies” as described below. Such information is not linked to any sensitive information. The non-sensitive information we collect helps us identify the most popular areas of our Sites, and determines the effectiveness of our promotional activities.
When you download and use our Application(s), there is some information that is provided automatically by your use of the Application(s), including any errors encountered, functions/features used, device type, navigation flow, operating system, usage time for each application screen. Such information is technical information, not linked to any sensitive/personal information and is collected to help us better understand how users engage our Application(s), improve user experience, adapt or develop new features according to users’ preferences and determines the effectiveness of our Application(s).
You may have the opportunity to participate in any of the following activities at some Saashi Sites or on Saashi social media sites, including but not limited to: product registration, special offers, promotions, participation in surveys/polls/contests, software downloads, online shopping, newsletter subscription and/or forum participation. These activities may require the collection of your personal information including: your name, postal address, e-mail address, telephone number, fax number, payment details (only for payment obligations to complete your order(s), where so required), and/or information about your interests in the use of Saashi’s various products, programs and services. Such data collected may be combined with the information you had previously provided (for example, in the event that you had previously registered the ownership of your Saashi products). Saashi is committed to safeguarding your personal information and will only use such information to better understand your needs and to provide you with better service.
To prevent unauthorized access to our database, and to ensure the appropriate use of information, we have put in place electronic and managerial procedures to safeguard sensitive information.
How We May Use The Information
Saashi will not sell, rent, loan or lease your personal information to others unless we have your express permission or are otherwise required by law or related regulations to do so. Saashi will not use or share the personally identifiable information that you provide to us online in ways unrelated to those described herein, without (i) first letting you know and (ii) offering you a choice to opt out. If you have any problems exercising your choice to opt out, please contact us at http://saashi.co.in/contactus or at the contact details provided below. We may use your personal information to fulfill your order(s), to enable us to keep you updated on our latest products, offerings, promotions, software updates, improve our targeted advertising, content and services and to generally improve our communications and personalize your user experience. (Please note that in the event that you decide to opt out, we may be unable to provide you with certain services and support etc. as the case may be.) We may also use your personal information for our internal purposes – which may include but are not limited to data research, analytics or general audit purposes etc. Saashi may process personal information on servers in various countries around the world. We may process your personal information on a server located outside the country where you live.
Cookies are small text files that a web server can store on a user’s device/machines. Cookies allow a web site to store information on a user’s machine and retrieve it later. Cookies collect information like IP addresses, operating systems and browser software, but they do not collect any personal information. Cookies enable us to customize your experience and provide greater convenience at our Sites. You have the ability to accept or decline cookies by modifying the settings on your browser; you may wish to refer to the instructions for your file management software to locate the file or directory that stores cookies, for better management of your cookie settings.
Third Party Vendors/ Marketing Agents
We may disclose certain or all of the information (described above) that we collect, as stated above and in accordance with the terms set forth in this section. We do not reveal personally identifiable information about you to third-parties for their independent use unless: (1) you request or authorize; (2) in connection with our Sites as described above; (3) the information is provided to comply with applicable laws, regulations, search warrants, subpoenas or court orders, enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) the information is to address emergencies or acts of God or to address disputes or claims, or to persons holding a legal or beneficial interest. We may also gather aggregated data about our customers and Site visitors and disclose the results of such aggregated data (but not personally identifiable information) to our partners, service providers, advertisers and/or other third parties for marketing or promotional purposes.
Social Media Sites
We may from time to time partner or enter into arrangements with other party or parties to provide specific benefits and/or services to our customers including sending more streamlined and targeted promotions or ads etc to enhance your overall user experience. We will provide to such partners the information that we believe is reasonably necessary for them to provide such benefits and/or services to you. In the event that you do not wish to receive marketing communications from us, please do let us know (in writing) of your preference to not be contacted by sending us a letter or e-mailing our offices at the contact information below informing us of your preference.
Surveys / Contests / Polls / Promotions
We will from time to time, provide you the opportunity to participate in contests or surveys on our Site or offsite. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, e-mail address and shipping address) and demographic/geographic information.
We use this information to notify contest winners and award prizes, to monitor Site traffic or personalize the Site (in the case of anonymous information collected in surveys), to send participants an email newsletter.
We may use third-party service providers to conduct these surveys and/or contests; If so, that company will be generally prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and have your consent.
The Saashi Store
To process your order, we will ask you for your personal information such as: name, e-mail address, delivery address, telephone number and credit card information. We may also contact you, (usually via email or phone) on matters including but not limited to matters relating to your order, order confirmation, shipping and tracking details, shipment delay, change in stock availability, or identity verification.
Saashi may occasionally send you newsletters, marketing materials or product information via e-mail. Your e-mail address will only be used for these purposes and will not be shared with unaffiliated third parties without your consent. Where applicable, we will follow all local requirements, such as having you opt-in, to ensure we do not send you unsolicited e-mails. You have the right to opt-out from receiving such electronic communications from us at any time.
Third Party Web Sites
We reserve all rights to disclose your personally identifiable information as may be required by law, legal regulations, court orders or legal process and when we believe that disclosure is necessary in the circumstance to protect our rights and/or for the said legal compliance. We shall not be liable under any circumstances including for any sort for any loss of data, and/or loss or any inconvenience caused by viruses and/or other malicious code originating or contracted from our Sites/Application(s) or its use thereof or otherwise. It is solely your responsibility to ensure that your computer/device/table runs on up-to-date anti-virus software at all times and to check regularly for viruses and/or other malicious code. Saashi will use reasonable endeavours to ensure that this website does not contain or spread any viruses or other malicious code. IN NO EVENT SHALL SAASHI, ITS AFFILIATES, SUBSIDIARIES, INCLUDING ITS DIRECTORS, REPRESENTATIVES, EMPLOYEES OR AGENTS, BE LIABLE WHATSOEVER FOR ANY CLAIM, COST OR DAMAGES INCLUDING ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING WITHOUT LIMITATION ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH ANY MALFUNCTIONS, DELAYS, LOSS OF DATA, LOSS OF PROFIT, INTERRUPTION OF SERVICE OR LOSS OF BUSINESS OR ANTICIPATORY PROFITS, ARISING OUT OF YOUR USE OF OUR SITES/APPLICATION(S), INCLUDING PARTICIPATION IN ANY SURVEYS OR CONTESTS EVEN IF SAASHI HAS BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING.